tag:hrdglobal.instatus.com,2005:/history HRD GLOBAL Status - Incident history 2026-01-21T01:47:12.707+00:00 HRD GLOBAL tag:hrdglobal.instatus.com,2005:Incident/cmknd4qv9057q8lga8mdj5n65 2026-01-21T01:47:12.707+00:00 2026-01-21T01:47:12.707+00:00 Title: Email delivery delays / failures Type: Incident

Duration: 2 hours and 19 minutes

Jan 21, 01:47:12 GMT+0
Investigating - We’re currently investigating an issue affecting outbound email delivery from our website (e.g., order confirmations, donation receipts, and notifications). Some emails may show as “sent” in our system but are not being received by recipients. Our team is actively reviewing the email sending configuration and delivery logs to identify the root cause. **Impact:** Some users may not receive automated emails. **Workaround:** If you’re expecting an email and don’t receive it, please contact us and we can manually confirm your transaction..

Jan 21, 03:41:35 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jan 21, 04:05:59 GMT+0
Resolved - This incident has been resolved..

]]> tag:hrdglobal.instatus.com,2005:Incident/cmkfhpbjf002bueupmhxibxh8 2026-01-15T13:33:04.290+00:00 2026-01-15T13:33:04.290+00:00 Problem loading website Type: Incident

Affected Components: HRD Status

Jan 15, 13:33:04 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jan 15, 13:33:08 GMT+0
Resolved - We managed to resolve the incident.

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